Welcome to EVORA. By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree to these terms, please refrain from using our site.
1. General Terms
These Terms of Service govern your use of the EVORA website, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to abide by these terms and any additional guidelines or rules provided by EVORA.
We reserve the right to modify these terms at any time without prior notice. By continuing to use the Service after changes are made, you agree to the updated terms.
2. Use of the Service
You agree to use the EVORA Service in a lawful and respectful manner. You must not:
- Violate any laws or regulations.
- Use the Service for fraudulent purposes.
- Upload, post, or transmit any material that is harmful, offensive, or inappropriate.
- Attempt to gain unauthorized access to our systems or engage in activities that could harm the website’s functionality.
3. Account Registration
In order to access certain features of the Service, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and keep your account information up-to-date.
You are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities that occur under your account. EVORA reserves the right to suspend or terminate your account if you violate these Terms of Service.
4. Product Information and Pricing
We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, EVORA does not guarantee the accuracy of any product information and reserves the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted.
All prices listed on our website are in [Insert Currency] unless otherwise specified. We reserve the right to change product prices at any time without notice.
5. Orders and Payment
By placing an order on our website, you agree to purchase the product(s) listed in your order in accordance with these Terms of Service. All orders are subject to availability and confirmation of the order price.
Payment must be made using the payment methods offered on our website. Once your payment is processed, you will receive an order confirmation. We reserve the right to refuse or cancel any order for reasons including product availability, errors in the order, or suspicion of fraudulent activity.
6. Shipping and Delivery
We offer shipping to various locations. Delivery times may vary based on the destination, shipping method, and availability of products. Estimated delivery times are provided for reference and are not guaranteed.
EVORA is not responsible for any delays caused by third-party shipping carriers or customs clearance processes. If your order is delayed, lost, or damaged during transit, please contact our customer support team for assistance.
7. Returns and Exchanges
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange. Our return policy is as follows:
- Returns: Items must be returned within [Insert Number] days of the purchase date. Products must be in their original, unused condition, with all packaging intact.
- Exchanges: Exchanges are accepted for defective or damaged products. Please contact our customer support team to initiate an exchange.
Shipping fees for returns are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or defective item).
8. Intellectual Property
All content on the EVORA website, including text, images, logos, and product designs, is the property of EVORA or its licensors and is protected by intellectual property laws. You agree not to copy, distribute, or create derivative works of any content without prior written permission from EVORA.
You may use the website and its content solely for personal, non-commercial purposes.
9. Limitation of Liability
To the fullest extent permitted by law, EVORA shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service or products, even if EVORA has been advised of the possibility of such damages.
EVORA‘s total liability to you for any claim arising from your use of the Service shall be limited to the amount paid for the relevant product or service.
10. Indemnification
You agree to indemnify, defend, and hold EVORA harmless from and against any and all claims, liabilities, damages, losses, or expenses arising out of your use of the Service, your violation of these Terms of Service, or your infringement of any third-party rights.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Insert Country/Region], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Country/Region] for the resolution of any disputes arising from or related to these Terms.
12. Termination
We reserve the right to terminate or suspend your account or access to the Service at our discretion, without notice, if we believe that you have violated these Terms of Service.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@evoraperfumes.com
Phone: +971 54 295 9838